Shipping policy

SHIPPING POLICY

HAKY currently ships to addresses within the United States.

ORDER PROCESSING

Orders are generally processed within 2–3 business days. Processing times do not include weekends or public holidays.

Some products are fulfilled by third-party fulfillment partners. Orders containing multiple products may be shipped in separate packages and may arrive at different times.

SHIPPING RATES

Our current standard Economy shipping rate is $4.90. The final shipping charge applicable to your order will be displayed at checkout before payment.

We do not currently advertise free shipping. Any future free-shipping promotion will be subject to the terms displayed at checkout or in the applicable promotion.

DELIVERY ESTIMATES

Economy shipping generally takes approximately 5–8 business days after the order has been processed.

The estimated total time from ordering to delivery is normally 7–11 business days. Delivery dates are estimates and are not guaranteed. Carrier delays, severe weather, high order volumes, address issues, and other circumstances outside our control may affect delivery.

ORDER TRACKING

When tracking information becomes available, it will be sent to the email address provided at checkout. Tracking information may require up to 48 hours to update after a shipping confirmation is issued.

If your order contains products from different fulfillment locations, you may receive more than one tracking number.

ADDRESS ACCURACY

Customers are responsible for providing a complete and accurate shipping address. Contact info@haky.co as soon as possible if an address correction is required.

We cannot guarantee that an address can be changed after an order enters processing. Additional shipping charges caused by an incorrect or incomplete address may be the customer’s responsibility.

LOST, DELAYED, OR DAMAGED PACKAGES

If tracking shows no movement for an extended period, your package appears lost, or it arrives damaged, contact us at info@haky.co with your order number.

If tracking shows a package as delivered but you cannot locate it, first check the delivery location, household members, neighbors, and the carrier. Then contact us so we can assist with the carrier inquiry.

INTERNATIONAL SHIPPING

We do not currently offer shipping outside the United States. International shipping availability and terms may be added in the future.

CONTACT

For shipping questions, contact:

HAKY LLC
Email: info@haky.co
Website: https://haky.co